FAQ
Account management and security
- How do I reset my Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on Aug 5, 202632
- How do I change my phone number?Published on Sep 7, 2023Updated on Aug 5, 2026
- How do I update my email?Published on Sep 6, 2023Updated on Aug 5, 20263
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Sep 4, 202614,278
- How do I close my account? (web)Published on Aug 22, 2023Updated on Sep 29, 2026480
- How do I close my account? (app)Published on Aug 22, 2023Updated on Sep 29, 2026918
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Aug 25, 2026416
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Sep 24, 2026
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Sep 24, 2026405
- How do I update my login password?Published on Aug 22, 2023Updated on Aug 5, 202632
- How do I transfer/deposit crypto with my sub-accounts?Published on Aug 22, 2023Updated on Sep 23, 20269,102
- Why haven't I received the verification code?Published on Aug 16, 2023Updated on Aug 5, 202629
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Aug 25, 20265,498
- OKX Beginner's GuidePublished on Mar 20, 2023Updated on Sep 15, 20261,811
- What can I do if my device is running in an unsafe environment?Published on Jan 19, 2023Updated on Aug 25, 2026301
Showing 31-45 of 45 articles