FAQ
Account management and security
- How do I transfer/deposit crypto with my sub-accounts?Published on 14 Jan 2025Updated on 23 Sept 20261
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 25 Aug 202622,644
- How do I whitelist OKX Emails?Published on 26 Nov 2024Updated on 25 Aug 202686
- How do I download my account statements?Published on 6 Nov 2024Updated on 11 Aug 20265
- How do I update my authenticator app?Published on 1 Aug 2024Updated on 5 Aug 2026321
- How do I freeze my account? (app)Published on 11 Jul 2024Updated on 5 Aug 20268
- How do I secure my exchange account?Published on 12 Jun 2024Updated on 26 Aug 20261,427
- How do I register an account on OKX?Published on 23 May 2024Updated on 28 Aug 202656
- What should I do if my phone number/email address/authenticator app is unavailable?Published on 15 Sept 2023Updated on 25 Aug 20266,665
- How do I reset my Two-factor authentication (2FA)?Published on 15 Sept 2023Updated on 5 Aug 202632
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 1 Oct 20264,616
- How do I change my phone number?Published on 7 Sept 2023Updated on 25 Aug 202615,391
- How do I change my phone number?Published on 7 Sept 2023Updated on 5 Aug 2026
- How do I change my email?Published on 6 Sept 2023Updated on 5 Aug 20264,437
- How do I update my email?Published on 6 Sept 2023Updated on 5 Aug 20263
Showing 16-30 of 48 articles